Privacy Policy

1. Introduction

TenderTracker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at tendertracker.com.au.

2. Information We Collect

Account Information

When you create an account, we collect your email address, company name, and ABN (optional). If you subscribe to a paid plan, we collect payment information through our payment processor, Stripe.

Usage Information

We collect information about how you use our services, including pages visited, searches performed, and features used. This helps us improve our product.

Public Contract Data

Our platform aggregates publicly available Australian government contract data from AusTender and business information from the Australian Business Register (ABR). This data is publicly available and not considered personal information.

3. How We Use Your Information

• To provide and maintain our services
• To process transactions and send related information
• To send you email alerts you have subscribed to
• To respond to your comments, questions, and support requests
• To improve our website and services
• To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Companies that help us operate our business (e.g., Stripe for payments, Resend for emails, Supabase for data storage)
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Unsubscribe from marketing communications

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@tendertracker.com.au